Dat Bike understands that information security is extremely important not only to customers but also to us, therefore, Dat Bike will only use your name and information in the manner set out in this Privacy Policy.
PRIVACY POLICY
This Privacy Policy describes how Dat Bike Vietnam Company Limited (hereinafter referred to as “Dat Bike” or “We”) collects and uses Customers’ personal information in connection with the websites, products and services of https://www.dat.bike/ (collectively referred to as “Our Products”).
This Privacy Policy does not apply to any products, services, websites or content provided by third parties or that use separate privacy policies.
- Personal Information Collected by Us
We collect Customers’ personal information in the process of providing Our Products to Customers.
Here are the sources of information we collect:
Information Customers Provide to Us: We collect any information Customers provide in connection with Our Products.
Automatic Information: We automatically collect certain types of information when Customers interact with Our Products.
Information from Other Sources: We may collect information about Customers from other sources, including service providers, partners, and publicly available sources.
Information We Collect from Merchants:
Information about Merchants providing Products: Name and headquarters address of the organization Merchant or name and permanent address of an individual; Number, date of issue and place of issue of the business registration certificate of the Merchant, or number, date of issue and the unit that issued the establishment decision of the organization, or the individual’s personal tax code; Phone number or another online contact method.
Account information, such as bank account details, account statements, credit card information and payment information (such account data may be collected directly by affiliates and/or third party payment service providers);
Transaction information, such as order and payment information, as well as other information about Merchant-related Products and Services;
- How we use personal information
We may use your personal information to operate, provide and improve Our Products. Our purposes for using personal information include:
Providing Our Products: We may use Customer personal information to provide and deliver Our Products and process transactions related to Our Products, including but not limited to registration, purchases, participation in promotions and payments.
Measuring, Supporting, and Improving Our Products: We may use Customer personal information to measure usage, analyze performance, correct errors, provide support, improve the quality, and develop Our Products.
Making recommendations and personalizing experiences: We may use Customer personal information to recommend Our Products that may interest Customers, identify Customer preferences, and personalize Customer experiences with Our Products.
Complying with legal obligations: In certain cases, We have a legal obligation to collect, use, or store Customer personal information.
Communicating with Customers: We may use Customer personal information to communicate with Customers regarding Our Products through various channels (e.g., email, chat, direct phone calls) and to respond to Customer requests.
Marketing: We may use your personal information to market and promote our Products as required by law. We may display advertisements for our Products based on your interests.
Fraud and abuse prevention, credit risk: We may use your personal information to prevent and detect fraud and abuse to protect the security of you, us and others. We may also use scoring methods to assess and manage credit risk.
Specific purposes requiring your consent: We may ask for your consent to use your personal information for a specific purpose when we contact you.
- Collection and Use of Cookies
We use cookies, pixels, and other similar technologies (collectively, “cookies”) to recognize a Customer’s browser or device, learn more about a Customer’s preferences, provide essential features and services to the Customer, and for other additional purposes, including:
Identifying a Customer when the Customer logs in to use our services. This allows us to provide the Customer with recommendations, display personalized content, and provide features and
